Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Theme sites - CMS Pages



Content Management System (CMS) pages are static pages, i.e the homepage or an about us page. These pages provide information regarding the web store and are managed on the pages backend. The CMS Pages are full pages that are accessible via their unique URL addresses.

It is Strongly Advised that you include a terms and conditions section  on the footer or header of Every page of your theme site. This is a good safeguard, especially for a site with user generated content. You can prove that every effort is made by the website to ensure that every effort is made to stop undesirable user activity.


Adding a CMS page: 

First off you will want to navigate to the "CMS" category on the bar at the top of the page and select "pages".


From here you can see a number of pre-existing pages that come with the theme, from here you want to select "Add New Page".


This is the first screen you see when selecting "New Page"

 From here on the sections have coloured boxes to highlight areas of importance. 

These are as follows:

Red:Page Title -  Title of the page, put what you want the page to be called (what shows up in the browsers title bar)

Green: URL Key - Unique page identifier, this will be what appears in the address bar at the top of the page.

Blue: Status - relatively self-explanatory, enabled means the site is visible, disabled means that it isn't.


This is the second screen shown, the "content" section. 

Make sure to COPY ALL text in the green box and PASTE it into a word document/notepad. This is to ensure that if a mistake or unwanted changed is made, you can return to a functional layout.

Red: Show/Hide Editor, this changes the code in the green box to a more accessible format, akin to Microsoft word. This is a useful way to see and apply changes to your page content and gain an overview of the layout.

Green: Content, this is where all page content is displayed, in either code or as it would on the page. This area is not limited to text, images and lines of code for particular purposes can also be inputted here. 

Blue : Content heading, the title for this page. 

Purple : Save page, rather self-explanatory but still obviously useful. Save and continue allows you to periodically save whilst still staying on this page. Save on the other hand closes this page. 


The design section allows you to apply a number of aesthetic changes to the layout and style of the page. This is not limited to web designers however, there are options offered to allow for a significant degree of website personalisation, without a lot of prior knowledge.

Red: The layout menu is split into sections,

Empty: No layout, the content is unmanaged and distributed akin to how it is in the green box on the last section.There is no header/footer/side bar.

1 Column: There is a singular column in the centre of the page, where all content is displayed. This has a header and footer. It is worth noting these columns can be customised to contains various buttons/links/pieces of information.

 2 Columns with left/right bar : Displays all content in two columns, with a header and footer as well as a side column.

3 Columns: Displays 2 design columns, with the content shown in the centre/middle of them. 


Blue: Custom Design, this is where somebody with their own design plans would go. You can apply a custom design for a  period of time i.e halloween here, and set its timewindow with the "Custom Design from" and "Custom Design to" options.


Finally you have the Meta Data page. 

Red: Keywords, this section is where you put words that relate to your site so it shows up in relevant google searches. I.e a personalisation company that focuses on personalised sportswear could have "personalised,sportswear" as two keywords. 

Description: A description for your page, would appear under its title when google searched, as oppose to random text pulled from the site.


Was this article helpful?
0 out of 0 found this helpful