Custom Gateway - Customer Support


Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Producing transparent artwork

Follow

By default print outputs generated by any customisable or personalised product will appear on a white background.

To generate PNG output files that places text and images onto a transparent background, simply upload a transparent piece of artwork to the products print area (located in the Print Area > Artwork menu).

An example file at A4 size is attached to this article.

Important Note: Transparency is only supported in .png file type 

Was this article helpful?
0 out of 0 found this helpful

Comments