Custom Gateway - Customer Support


Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Automated Newspaper Search Rules

Follow

Once your newspaper order has arrived in Gateway OMS we use the following rules to auto search the Signature database to find an appropriate newspaper 

If you are using our Signature Newspaper App or the Signature Newspaper API then you will already know if the requested date is available - if not you will need to add your order to OMS using the following logic

Product code should be 

Valid Signature SKU-YYYYMMDD Newspaper Code - example below

020100000000-20160101TIM

The system then auto searches in the following order until it finds a newspaper for the date you have requested

"TIM",
"DCH",
"DEX",
"DGR",
"DHE",
"DMA",
"DMI",
"DNE",
"DSK",
"STA",
"TEL",
"DWO",
"EMP",
"ENE",
"EST",
"ESR",
"FNE",
"FTI",
"GUA",
"SGUA",
"IND",
"IOS",
"IPAP",
"MGU",
"MPO",
"MOS",
"NCH",
"NOW",
"NST",
"SOB",
"RNE",
"SMN",
"SUN",
"SUS",
"SUSU",
"SBU",
"SCH",
"SCI",
"SDI",
"SEX",
"SGR",
"SMI",
"SPE",
"SPI",
"SPO",
"SRE",
"STE",
"STI",
"TOD",
"SDE",
"SSE",
"SDM",
"SDMI",
"DRE",
"SMA",
"EEN",
"ETI",
"GHE",
"SGUA",
"SCO",
"SOS",
"SUS",
"SHE",
"ILN",
"LGA",
"MGU",
"NEP",
"NGU",
"NGJ",
"YDO",
"YOO",
"YOB",
"YPO",

Please note the search logic is only for Original Newspapers that have a limited stock - Back Issues can be reprinted

Was this article helpful?
0 out of 0 found this helpful

Comments