Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Understanding your Workflow Options


Detailed below is an overview of the main options that can be used to build your workflow that incorporate all the key stages of the production process

  • Stock Management / Picking
  • Order / Job Batching
  • Barcode or Manual Update
  • Automated Order Status Changes and Audit Trail
  • Integration with hot folders
  • Using job sheets, labels or direct from the machine
  • Integration with RIP & Shipping Software

Our support team can walk you through your options in more detail 

You may also like to complete our Workflow Requirements Checklist to help us suggest the correct process


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