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Create-IT Services: Product Approval Process

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If you are using our product creation services (http://www.custom-gateway.co.uk/create/our-product-creation-services/) you will be notified once your products have passed our internal QC stage and are ready for you to review.

To do so please follow the instructions below.

Jobs Queue

Open the following web page https://cpp-v1.custom-gateway.net/ and login using the CPP user credentials that you have been provided with.

Note: Please contact your implementor if you have any difficulties logging in.

Scroll down the page until you see the 'Modelling' menu and click on the 'Jobs'.

You will be presented with a list of the products in blue that are ready for you to review and approve.

Click the review button (tick) on the row for a specific product to be taken to its approval page. Please see the 'Guide to the Approval page' further down in this article.

If you are happy with the visual appearance of the product and the basic functionality click on QC pass.  If there are any visual amends then detail them in the comments box provided and click on QC fail.

Products that are approved are moved to your category in CPP and automatically locked.  Products which are failed are sent back to the product creation team to be updated.  Once updated they will appear in the jobs queue once again for you to review.

A history log of previous change requests is visible on the QC page for reference.

Note: The approval page will not show galleries, dynamic designs, product selectors, custom configs or anything URL driven that may be required to finalise the product (please see the section at the end on 'Working with your products')

 

Guide to the Approval page

The Approval Window has 6 elements (see Figure 1).

Figure 1

 

1. Product Name

2. The 2d or 3d product

Note: You can click on the 3d model to rotate, or use the middle mouse button to zoom in and out.

3. Zoom and Rotate Buttons

4. Base Functionality Menus

Note: You can add text, upload images, and change colours, depending on what base functionality has been configured.  Final configuration may require a custom config or gallery reference which will not be visible here.

5. Comments Box

6. Pass / Fail Buttons 

 

Working with your products

Once products are approved they are automatically added to your category in CPP.  At this point you can print test them to check the output.  The print dimensions for the product(s) will be initially configured based on the information you provided in the production spreadsheet.

Once you are ready to add your products to your webpage, use the Smartlink builder to generate your URL.

The following article describes the process in detail:

 

https://custom-gateway.zendesk.com/hc/en-us/articles/205155397-2d-Product-Creation-User-Guide-Section-15-SmartLink-Builder

Note: Depending on the final functionality required for your products you may need to use a custom config with your URL to enable those features.  Talk to your Project Manager / Implementor if you require any assistance finalising your Smartlinks for your products.

Note2: Remember that the product setup can rely on the output requirements set on the company GUID (Vector / Embroidery) in order to function as expected.

 

 

 

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