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What services are available via Royal Mail Despatch Manager

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Gateway OMS is integrated with many leading carrier services - in the UK the most popular is the Royal Mail

Access to Royal Mail is via the http://www.royalmail.com/corporate/services/despatch-manager-online

The following services are available via DMO (Service is recommended for users sending more than 100 parcels per month)

  • Royal Mail Special Delivery Guaranteed®
  • Royal Mail Tracked 24® and Royal Mail Tracked 48®
  • Royal Mail 24® and Royal Mail 48®
  • Royal Mail Tracked Returns®
  • Royal Mail Local Collect®
  • Safeplace
  • International Tracked & Signed
  • International Tracked
  • International Signed
  • International Standard
  • International Business Parcels
  • International Business Mail

Tracking numbers are auto added back to the Gateway OMS for all tracked services

Integration works as follows

  1. Gateway OMS passes order details into Royal Mail Despatch Manager (DMO) 
  2. RMO books despatch and prints a despatch label
  3. RMO passes a tracking number if used  
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