Custom Gateway - Customer Support

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Here you can raise support tickets and read articles on common queries using the topic sections and search below

Adding a delayed preview to your website


Delayed preview are used when you want to give the user the option to type their text in text boxes and then have the option to see a preview or add straight to cart

Live previews increase sales for most products but some simple products do not need the full preview experience

Here is an example

Typing text into the boxes and clicking preview will load up the Personalise-iT app

User can then add to cart using either method (though you can disable the UI in the app if desired) and make the user close the preview to add to cart

If you are using Magento then our standard module supports this feature out of the box = alternatively you can add using our API

Just enable delayed preview and add Product ID to cover cases when no preview is generated

Please note for a Delayed Preview product to work you need to set up the custom options - this can be done by opening the custom option section in a product on magento and using the import button or via the Magento Auto Import


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