Custom Gateway - Customer Support

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Print Areas | Surface Masks


If you want the artwork generated by the software to be a certain shape you can add a surface mask which will be used when generating your artwork.

Go to Product Management > Select Product > Print Area > Edit Area then add your mask by uploading


Your surface mask image should be exactly the same size as your specified print area dimensions to 300dpi - as it will be used to modify your finished artwork. The required format is a png file with a transparent background with the masked area presented in solid black.  

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