Custom Gateway - Customer Support

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Here you can raise support tickets and read articles on common queries using the topic sections and search below

How to process orders with no payment required or 100% voucher codes


If you are using our PERSONALISE-iT with Magento eCommerce and you want to allow zero value orders for either testing or voucher codes then you will need to make sure you set up "Zero Subtotal Checkout" as by default zero value orders do not get processed


The above screen can be accessed in System > Configuration > Payments Methods

It needs to be set to enabled "Yes" and the Order Status set to "Processing" for orders to be passed into our Print Manager

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