Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Magento: Adding Products


Adding a product to a Magento site is one of the more fundamental tasks that you will undertake when managing your Magento installation.  To add a product to the site, log into the backend of Magento and go to Catalog>Manage Products.

If you already have products on your site, you should see a list of the products that have been added to your site.  Select the relevant store view and click the Add Product button in the top right hand corner.


When you have clicked the Add Product button, you are then prompted to select the Attribute Set and the Product Type.

Select an attribute set to use on the product, choose default if you haven't set up any attribute sets of your own.


There are 6 options to choose from in the Product Type drop down menu.  The options are as follows:

Simple Product - These are generally products that have a single configuration.  In most cases you will choose this option.

Grouped Product - If you wish to sell a product with options such as size and colour, you would create a simple product for each option and a grouped product to link those simple products together.

Configurable Product - If you have a t-shirt on your site that comes in 3 sizes and 2 colours, then you can create 6 simple products covering each size and colour and add them to one configurable product.

Virtual Product - Virtual products have no tangible or digital product to deliver to the customer.  Products that offer services or subscriptions can be set up in this way.

Bundle Product - Bundle Products are used when the user is required to select from a number of configurable options.  For example, a computer system may have options to choose the memory, monitor size and processor.

Downloadable Product - Downloadable products are for digital products such as MP3's and computer software.


As they are the type of product that is most commonly added, we will select Simple Product from the Product Type drop down menu and click Continue.  You are then presented with the product information screen with the General tab selected.



All of the fields with a red asterisk next to them are required by Magento to be filled in.

Name - The product name as it will appear on the product page.

Description - The long product description is used on the product page in the product detail section.  You can use the WYSIWYG editor to format the description.

Short Description - The short product description is used in the list view of the catalog page as well as the quick overview section of the product page.  Again, use the WYSIWYG editor to format the description.

SKU - SKU is an acronym for Stock Keeping Unit and is effectively a product code.  Each product in your Magento store should have a unique SKU.

Weight - The weight of the product should be entered here.  This is a required field and must be filled in so if you do not know the weight of the product, just enter 1.

Set Product As New From Date - With the correct piece of code on your home page, products that are given a new from and new to date will show on the home page for a specified period of time.

Set Product As New To Date - With the correct piece of code on your home page, products that are given a new from and new to date will show on the home page for a specified period of time.

Status - The status of a product can be set to either Enabled or Disabled.  Controls whether a product is visible on the front end.

URL Key - The URL Key is used in the link to the product page.  If left blank, the system will generate the URL key from the product name.  Your URL key should always be lower case and contain no spaces.  You should try to use as many keywords as you can in your URL key for SEO purposes.

Visibility - You can select whether a product is visible by browsing the catalog, using the search facility, both or not visible individually.





All of the fields with a red asterisk next to them are required by Magento to be filled in.

Price - Sets the price of the product.

Group Price - If you would like to have a different price on a product for a particular customer group, use the group price to specify the customer group and set the price for that group.

Special Price - A special price can be set for a product here.

Special Price From Date - A date range for the special price can be specified here.

Special Price To Date - A date range for the special price can be specified here.

Tier Price - With tier pricing you can set the quantity price breaks for when a customer purchases multiples of a particular product.

Apply MAP - With Minimum Advertised Price (MAP), the product can be set to only display the actual price at a specified point during the order process.  Enable or Disable MAP on a product here.

Display Actual Price - Select where you would like the actual price to be displayed if MAP is enabled.

Manufacturers Suggested Retail Price - Set the manufacturers suggested retail price here.

Is Product Available For Purchase With Google Checkout - Set whether the product is available through Google checkout or not.

Tax Class - Use this to apply tax to the product, to apply tax just the shipping or to apply no tax to the product.




Meta Information

Meta Title - The meta title appears in the title and tab of your browser and in search engine results.

Meta Keywords - A series of keywords relating to the product can be entered here, separated by a comma.

Meta Description - The meta description shows in search engine results and is usually a short succinct description of the product.





Use the browse button to select an image for the product from your computer.  Then use the Upload Files button to upload it to the server and the image should then display in the main section of the Images tab.

Use the radio buttons to set the Base Image, the Small Image and the Thumbnail.  Use the Exclude tick box to remove a particular image from the More Views section of the product page.

Tick the Remove tick box next to an image to remove it from the product set up pages.




Recurring Profile

A recurring profile can be used for products that require a recurring payment to be set up.  If enabled, you are presented with a series of options relating to recurring profiles such as the schedule, billing, trial periods and initial fees.  Users will be redirected to a payment provider to complete the set up of a recurring profile.





A separate layout can be configured for a product page and a date range for the layout design can be specified.  Unless requested to by a member of the Gateway 3D team, you should not edit the settings here.




Gift Options

Enable this option if you would like to give the customer the opportunity to add a gift message to the product on checkout.




Gateway 3D Personalise-iT

The Default iFrame URL is where you need to enter the 2D/3D URL for the product.  The Supplier Company Ref ID is where you enter the GUID of the company associated with the product.  If you are unsure of what you should enter in this field, please contact Gateway 3D Support.





All of the fields with a red asterisk next to them are required by Magento to be filled in.

Manage Stock - Choose whether to manage product stocks through Magento or not.  If this is set to No then the product will be permanently in stock.

Qty. - Enter the quantity of the product that you have in stock.

Qty. For Item's Status To Become Out Of Stock - By default, the product is assigned an out of stock status when the quantity reaches 0.  You can set that threshold higher using this field.

Minimum Qty. Allowed In Shopping Cart - The minimum quantity of the product allowed in the shopping cart can be set here.

Maximum Qty. Allowed In Shopping Cart - The maximum quantity of the product allowed in the shopping cart can be set here.

Qty. Uses Decimals - Set whether quantity uses whole numbers or numbers with decimal places.

Backorders - Specify whether you want to allow customers to place an order for a product if it's out of stock.  You can set it allow no backorders, allow backorders or allow backorders and notify customer.

Notify For Quantity Below - Set the threshold where Magento notifies you of low stock of the product via RSS feed.

Stock Availability - Displays In Stock or Out Of Stock on the product page.





Here you can specify which Websites that you would like the product to appear in by using the tick boxes next to each Website.





Here you can specify which categories that you would like the product to appear in by using the tick boxes next to each category.



Related Products

Use the search filter to locate products that you would like to display as related products on the product page.  Tick the tick box next to the product and click save to confirm the relation.





Up-Sells also display on the product page and are usually items that have a higher profit margin, are better quality or are more popular.  You can add Up-Sells in the same way as you have added the related products.





Cross-Sells appear in the shopping cart screen and are best used to provide the customer with the opportunity to make an impulse buy on their way to the checkout.  Cross-Sells are added in the same way as related products and up-sells.




Custom Options

Custom options can be added to a product from this screen.  You can add drop down menu's and radio buttons as well as other option selecting methods to allow your customers to specify the product options from a predefined list.

You can also enter the Gateway 3D custom options for a 2D/3D model here.  These options can be copied from a related product in the Gateway 3D ACP under the Output Variables section.  This is located in the General tab of the Edit Product screen.  You can see from the image that 2 of the custom options from the ACP have already been entered.

A close up image of the Job ID custom option is provided below.



Was this article helpful?
0 out of 0 found this helpful