Custom Gateway - Customer Support

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Auto Updating your product thumbnail in the admin panel


If you have updated the default colour areas, product size, product location, texture map or 3D model for your product and wish to update the thumbnail - this is an automated process

1. Just go to the Products Tab on the admin panel update the product and click "Save" this tells the system the product has been updated

2. Now open the product from the bespoke link and the thumbnail will be regenerated

Please note your PC may cache the old image so you may need to clear your cache if the thumbnail has not updated on your screen 

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