Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Gateway 3D API Overview


The Gateway 3D JSON API allows users to integrate with key functionality of our Custom Product Platform (CPP) using almost any eCommerce application or fulfilment system

Functionality can be divided into the following main sections - just click on the titles to view more details

1. Add our personalisation app to your website

2. Pass text data from your website so it can be displayed as a 2D or 3D sample

3. Pass online personalised product information into your shopping cart and back to Print & Workflow Manager

4Using an External Gallery in your Personalisation App

5. Getting Product Data from the Product Management System

6. Adding a saved sample to artwork gallery for re-order


7. Third Party fulfilment house not using our software integrating with order & workflow manager 


Detailed below is an integration diagram


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