Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Adding a new user request form to your website


You can choose whether you want the Easypromo3D Visualiser to be accessed on your website via a login or you want to allow access without a password

If you want access via a login so you can see user activity please follow the steps below


1. Go to
2. Click on your company main user in the "Users" menu
3. Click on "Forms" in the side menu and copy the code for "Request"
4. Add this code to your webpage to allow users to request a new user name and password
5. You can approve / manage requests @

Please note you can get users auto created by choose the form to "create" user rather than "request"

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