Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Adding Product & Sample RSS Feeds to your website


We provide 2 really useful RSS feeds for your website or feed reader

1. Samples Created - ideal for embedding on a customer website so they can see all the samples in 1 place you create for them (is also a part of our Virtual Samples Website).

Example Feed
User ID can be replaced with user ID for any customer

2. Products Added - as a new product is added to a product category it is published in an RSS feed - this is a great tool for showing the latest products on your website or keeping customers updated

Example Feed
Category - can be replaced with any category number

Both RSS are media aware so include a thumbnail

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