Custom Gateway - Customer Support


Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Creating links for your PERSONALISE-iT Personalisation App

Follow

Understanding PERSONALISE-iT Product URLs

Every product in the Gateway CPP Database has its own unique URL that controls its functionality. Detailed below is an explanation of how URLs are structured. Software developers should also consult our Personalise-iT iFrame integration guide.

 

Base URL Customisable Product

https://my.gateway3d.com/acp/app/?l=acp&p=1032682&guid=99999&r=2d-canvas

 

 

Base URL for Sample, Print Job or Print On Demand  Product

 

As above but su= or pj= replaces p=

Every product you create and save using personalise-it will have a unique su id / previous orders have a pj id

 

There are 3 basic types of product

 

  1. Sample that can be personalised

https://my.gateway3d.com/acp/app/?l=acp&su=63972&guid=99999&r=2d-canvas

 

  1. Print on Demand Product that is not personalised

https://my.gateway3d.com/acp/app/?l=acp&su=63972&c=114x4s3k8k820lk&guid=99999&r=2d-canvas

 

Print on Demand Products can also be displayed as a normal thumbnail only if sizes are handled on the website and colour changes are not required - as long as the sample/print on demand reference is passed to our print manager once an order has been paid for

 

Example Thumbnail

https://my.gateway3d.com/ep/output/thumbnails/samples/63972.jpg

 

  1. Print Jobs - Artwork from previous orders that can be re-ordered



URL Format for Apps Delivered via CDN

 

The URL format for apps delivered by the CDN is slightly different to a normal PERSONALISE-iT App (The CDN is used for apps that are international and are likely to have a high volume of traffic)

 

The URLs are structured like this

http://app.gateway3d.com/acp/app/? - uses app.gateway3d.com rather than my.gateway3d.com

l=acp2 - only the layout and language if used are detailed before the # - as these are both stored on the CDN

 

# - everything after the # is still pulled initially from the local server

p=1027692 - product ID is cache for common products increasing speed

guid=99999 - fulfilment company

 

Any other variables can be added just like an app from a local server by adding &

Here is the full URL - http://app.gateway3d.com/acp/app/?l=acp2#p=1027692&guid=99999&r=2d-canvas



Was this article helpful?
1 out of 1 found this helpful

Comments