Custom Gateway - Customer Support


Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Ceres Config Options

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App Layout Configurations enable you to customise the appearance and functionality of your app when added to a product URL eg http://my.gateway3d.com/acp/app/?l=layoutcode&c=configID

To get more information on how to set up your full Product URL then please see Understanding PERSONALISE-T URLs

The configuration options available depend on the app layout being used - as each layout has its own set of configurable options

Detailed below are options for the Ceres App Layout - this has the most options of any App.

Currently only Gateway Staff can create custom configs - please raise a support ticket by emailing support@custom-gateway.zendesk.com detailing the options you require.

 

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