Custom Gateway - Customer Support


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Here you can raise support tickets and read articles on common queries using the topic sections and search below

Types of SmartLinks

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When using SmartLinks on your website, there will be one of two options suitable for use on a customer facing site:

1. APP links

http://app.gateway3d.com/acp/app/?

Working example - http://app.gateway3d.com/acp/app/?l=acp3#p=1412621&r=multi

2. Distributed Links

https://g3d-app.com/s/app/acp3/en_GB/default.html

Working example - https://g3d-app.com/s/app/acp3/en_GB/default.html#p=1412621&r=multi

Both options are suitable for use but we always recommend using a Distributed link where possible.

You can read more on Distributed links here.

When developing a website, you may need to use a live preview app that bypasses our CDN to always display the most up-to-date content. There are currently two ways to do this:

1. MY links

http://my.gateway3d.com/acp/app/?l=acp3#p=1412621&r=multi

2. Legacy links

http://legacy.custom-gateway.net/acp/app/?l=acp3#p=1412621&r=multi

 

 

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