Custom Gateway - Customer Support

Welcome to the Custom Gateway Support Portal

Here you can raise support tickets and read articles on common queries using the topic sections and search below

Types of SmartLinks


When using SmartLinks on your website, there will be one of two options suitable for use on a customer facing site:

1. APP links

Working example -

2. Distributed Links

Working example -

Both options are suitable for use but we always recommend using a Distributed link where possible.

You can read more on Distributed links here.

When developing a website, you may need to use a live preview app that bypasses our CDN to always display the most up-to-date content. There are currently two ways to do this:

1. MY links

2. Legacy links



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